If user has forgotten the password then it can be obtained by clicking on “Forgot Password” link present on the login page.
After clicking on the link new pop up will appear, you need to enter his/her registered email id and then click on send button. Then user need to check his/her email Inbox, where you will receive email containing account reset link.
Once email is received you need to click on the link available in email. Link will take you to the browser and new web page will open up. There you need to enter his details then click on “change” button.